Target Corp., the nation’s second-largest discount chain, continued to reel from its disclosure last week of a huge data breach that compromised 40 million credit- or debit-card accounts during the holiday season.
Shoppers posted comments last weekend on Target’s Facebook page saying the retailer needed to reissue its REDcard credit and debit cards. There were also mentions of long waits for customer service.
Craig Johnson, president of the retail consultancy Customer Growth Partners, said Monday that REDcard usage fell over the weekend and more Target shoppers bought with cash. Saturday, he noted, was a “terrific” sales day generally, although Target transactions declined slightly.
Target offered a 10 percent discount to placate angry customers Saturday and Sunday, hoping to salvage the busy weekend.