Wait Time Clocks In The ER? Does That Sound A Little Too Much Like Ordering A Pizza?

A patient having his blood pressure taken by a...

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Some local hospital Emergency Rooms already have them.  Some others are considering adding them like Pottstown Memorial Medical Center and Phoenixville Hospital.

I don’t know about you but is this making medical care too much like ordering a pizza or being on hold with your credit card company?  Will patients get discounts and prizes for prompt treatment?  Will employees be rewarded for providing prompt treatment?

Some things take as long as they take.  Do we want medical treatment on the same level as an express lunch guarantee at Bennigan’s?  I am somewhat skeptical of this concept.  Will we be installing deli ticket machines so patients can take a number as well?  Maybe we can put up a digital display like at Redner’s so everyone can see what patient we are on.

Triage takes care of making sure the neediest patients get care first.  Turning the ER into a deli atmosphere does not seem like a step forward IMHO.

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