RadioShack Decline Belies Its Longevity

By Fort Worth Star-telegram

Saturday, Sept. 27, 2014, 9:00 p.m.

FORT WORTH, TX — During nearly a century in retailing, RadioShack has reinvented itself time and again as the American consumer moved from primitive radio kits to ever-sophisticated audio equipment, CB radios, and computers and wireless phones.

But now the Fort Worth-based consumer electronics pioneer finds itself tethered to a bygone era, with its 4,000 company-owned stores as much a burden as a benefit, its website delivering only modest returns in this cyber age and competitors — from behemoths such as Amazon.com and Wal-Mart to wireless providers — attacking on all fronts. The company warned recently that bankruptcy could be near if it can’t secure financing.

Just nine years ago, RadioShack enthusiastically opened its new $200 million headquarters, a complex of 900,000 square feet situated majestically on 38 acres on the banks of the Trinity River. With a 500-seat cafe, an open floor plan and a fitness center, it was supposed to help propel the chain to greater entrepreneurial heights.

Read more: http://triblive.com/business/headlines/6848703-74/radioshack-stores-company#ixzz3Ej79tvLU
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T-Mobile Closing Lehigh Valley Call Center

Map of Pennsylvania highlighting Lehigh County

Map of Pennsylvania highlighting Lehigh County (Photo credit: Wikipedia)

Editor’s note:  This news sucks!

More than 600 people will lose their jobs at the end of June — unless they relocate to other states — when wireless communications company T-Mobile closes its Lehigh Valley call center as part of a company-wide cost-cutting maneuver.

The Bellevue, Wash., company announced Thursday it is closing seven of its 24 call centers in the country, including one on Roble Road in Hanover Township, Lehigh County. T-Mobile also is closing call centers in Florida, Texas, Kansas, Colorado and Oregon.

“Concentrating call centers is an important step to achieve competitive cost structures to successfully compete … in the wireless market,” Philipp Humm, CEO and president of T-Mobile, said in a news release. “These are not easy steps to take, but they are necessary to realize efficiency in order to invest for growth.”

The fate of T-Mobile’s Valley call center came in question last year when the company’s bigger competitor AT&T proposed buying T-Mobile for $39 billion. AT&T dropped its T-Mobile bid in December, citing objections from federal regulators who were concerned the deal would limit competition in the wireless industry and potentially increase prices for consumers.

Read more: http://www.mcall.com/business/mc-t-mobile-call-center-closing-20120322,0,5402783.story