Taco Bell’s New Triple Steak Stack Reviewed

After work today I decided to forgo my Tuesday trip to Subway and went to Taco Bell instead.  I must admit, the commercial for the Triple Steak Stack sucked me in. 

The Taco Bell I went to is a combo KFC/Taco Bell.  I walked in the door and noticed there was no help at the counter.  The young woman who was running the register was busy talking with her boyfriend and sitting in a booth.  After a minute or so, she pulled herself away from her conversation to wait on me.  Always makes for a stellar first impression.   Service D.

I knew what I wanted before I walked in the door after seeing the Triple Steak Stack commercial on television.  I realize Madison Avenue always makes things look far better than in real life; however, it’s nice when there is at least a slight resemblance to the advertised product.

After ordering I waited at least five minutes for my food to come out.  When the tray came out I knew I was headed for trouble.  The size didn’t seem adequate.  I got the combo meal for $6.66, including tax.  The sandwich is $5.49 by itself.  It’s worth about $3.99.  C- for value.  For those of you keeping score, the cashier walked away from the register after she was finished with me, sat back down in a booth and continued her conversation which I so rudely interrupted.  The dude who made my food walked it out and apologized for the delay.  I was beginning to think they were running around in a pasture trying to bludgeon a cow.

When I sat down and unwrapped my sandwich, I had a WTF moment.  If I were giving a grade for appearance/presentation it would be an F.  The flatbread was wet on the outside.  I had to take napkins and dry it off.  Who ever assembled my sandwich got gravy on the outside of the flatbread.  I opened up the sandwich and noticed three things:

It looked NOTHING like the picture with nowhere near the amount of “steak”; so where does the “triple” come in?  Underwhelming would be a better adjective.

They call this meat “steak”, yet it’s more like a pot roast.

Calling this a “stack” is nonsensical.   There was no stacking involved.  The meat was in chunks and bits with gravy…like beef stew without the potatoes.

I can’t say it didn’t taste good.  I like pot roast.  I would give it a B for taste.  The cheese helped.  I put one packet of mild sauce on it.  Honestly, I thought it would have some onions, peppers or something else on it beside pot roast and cheese.

I had to eat my sandwich with a knife and fork as it was too sloppy to pick up.  Again, in the commercial it is picked up and eaten.  Not possible as served.  I can guarantee I would not tackle someone for one of these sandwiches nor would I have to slap my mamma because it tasted so good.  I would change the name to Underwhelming Pot Roast Slopper based on what I was served.

Maybe my sandwich was made incorrectly?  I am not buying another one to find out!

The sad part is I was still hungry.  In hindsight, I should have gone to Subway!  I could have gotten a 12” for $3.99 and at least been full!