The Pittsburgh Parking Authority doubled its daily parking meter take despite a few speed bumps in converting from the city’s coin-operated machines to solar-powered kiosks that take credit cards and require license plate numbers.
“I do think technology is the way to go, and we are looking to expand what we have,” said David Onorato, Pittsburgh Parking Authority’s executive director.
His agency has had to upgrade the system and educate customers about higher rates and new technology, an effort he said could continue this year as the authority rolls out a pay-by-smartphone application; it would allow customers to pay for their parking from anywhere. Parking officials in a few years could use handheld license plate scanners to log numbers instead of punching them in manually.
“Who doesn’t have a cellphone or smartphone these days?” said Dave Webb, 31, an information technology specialist who lives in the North Side and uses the kiosks. “In terms of technology, I’m glad the Parking Authority is embracing it. I hope they continue that trend.”