Brian Ralston used to arrive at the office with 15 or more voicemails waiting for him from Pittsburgh residents, business owners and contractors.
As an inspector with the city Bureau of Building Inspection, he spends his days in the field, navigating among property inspections.
“If you didn’t have my personal cellphone, you had to call and leave a message,” he said.
In mid-April, the city rolled out iPhones for BBI inspectors, a purchase intended to speed up operations and provide better service, said BBI acting chief Maura Kennedy.
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