Contractors, developers and even city officials have complained for years that getting approvals and permits from City Hall is too complicated and takes too long.
Developer Alan Shuman, prodded recently by City Council, said it often takes him four weeks and longer to get permits in hand for many of his projects.
Mayor Vaughn D. Spencer had campaigned on building a more business-friendly City Hall and told a business group in April that it often takes four to six weeks to issue a permit.
“Businesses jump down my throat for that,” he said.