Taco Bell’s New Triple Steak Stack Reviewed

After work today I decided to forgo my Tuesday trip to Subway and went to Taco Bell instead.  I must admit, the commercial for the Triple Steak Stack sucked me in. 

The Taco Bell I went to is a combo KFC/Taco Bell.  I walked in the door and noticed there was no help at the counter.  The young woman who was running the register was busy talking with her boyfriend and sitting in a booth.  After a minute or so, she pulled herself away from her conversation to wait on me.  Always makes for a stellar first impression.   Service D.

I knew what I wanted before I walked in the door after seeing the Triple Steak Stack commercial on television.  I realize Madison Avenue always makes things look far better than in real life; however, it’s nice when there is at least a slight resemblance to the advertised product.

After ordering I waited at least five minutes for my food to come out.  When the tray came out I knew I was headed for trouble.  The size didn’t seem adequate.  I got the combo meal for $6.66, including tax.  The sandwich is $5.49 by itself.  It’s worth about $3.99.  C- for value.  For those of you keeping score, the cashier walked away from the register after she was finished with me, sat back down in a booth and continued her conversation which I so rudely interrupted.  The dude who made my food walked it out and apologized for the delay.  I was beginning to think they were running around in a pasture trying to bludgeon a cow.

When I sat down and unwrapped my sandwich, I had a WTF moment.  If I were giving a grade for appearance/presentation it would be an F.  The flatbread was wet on the outside.  I had to take napkins and dry it off.  Who ever assembled my sandwich got gravy on the outside of the flatbread.  I opened up the sandwich and noticed three things:

It looked NOTHING like the picture with nowhere near the amount of “steak”; so where does the “triple” come in?  Underwhelming would be a better adjective.

They call this meat “steak”, yet it’s more like a pot roast.

Calling this a “stack” is nonsensical.   There was no stacking involved.  The meat was in chunks and bits with gravy…like beef stew without the potatoes.

I can’t say it didn’t taste good.  I like pot roast.  I would give it a B for taste.  The cheese helped.  I put one packet of mild sauce on it.  Honestly, I thought it would have some onions, peppers or something else on it beside pot roast and cheese.

I had to eat my sandwich with a knife and fork as it was too sloppy to pick up.  Again, in the commercial it is picked up and eaten.  Not possible as served.  I can guarantee I would not tackle someone for one of these sandwiches nor would I have to slap my mamma because it tasted so good.  I would change the name to Underwhelming Pot Roast Slopper based on what I was served.

Maybe my sandwich was made incorrectly?  I am not buying another one to find out!

The sad part is I was still hungry.  In hindsight, I should have gone to Subway!  I could have gotten a 12” for $3.99 and at least been full!

2 comments on “Taco Bell’s New Triple Steak Stack Reviewed

  1. If this was the KFC/Taco Bell in Royersford terrible service is nothing new. Let me repeat-the service at the KFC/Taco Bell in Royersford is absolutely horrendous. I stopped going there after waiting 45 minutes (yes 45 minutes) for my meal. Seems like they had equipment problems and they were serving the drive thru and ignoring the people piling up in the dining room.

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