What Companies Are The Worst And The Best For Customer Service?

According to an MSN Money-Zogby International customer service survey, these companies made their 2010 Wall of Shame:

1. AOL

2. Bank of America

3. Comcast

4. Sprint Nextel

5. Capital One

6. Dish Network

7. Time Warner Cable

8. Wells Fargo

9. Citibank

10. HSBC

Interesting that this list consists primarily of banks/credit card companies and cable tv/phone/internet service providers…hmmmm.

2010 Wall of Fame recipients are:

1. Amazon

2. Trader Joe’s

3. Netflix

4. Apple

5. FedEx

6. Publix

7. Southwest Airlines

8. UPS

9. Nordstrom

10. Marriott

Interesting who did and didn’t make the top 10 here.  I was surprised I didn’t see Target or Kohl’s for starters.

To view the complete list of all 150 companies and their scores, click on the link below and scroll about half way down the page to find the list:

http://articles.moneycentral.msn.com/Investing/Extra/see-the-full-list-of-company-rankings-2010.aspx

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