English: Hurricane Irene over North Carolina, United States (Photo credit: Wikipedia)
Met-Ed and PPLelectric utilities have to improve their tree-trimming and line maintenance so that preventable outages like those that occurred during the major storms of 2011 can be reduced or eliminated.
The utilities also must be more responsive to customers during major storms, according to three reports critical of the utilities, issued this week by the state Public Utility Commission.
The reports were ordered in the aftermath of Hurricane Irene last August, flooding rains from the remnants of Tropical Storm Lee in early September, and the freak late October snowstorm.
“Tree trimming should be a primary concern for both the (electric utilities) and commission for its effect on reliability as well as its role in long-duration outages,” the report said.